Help Center

Domain & Email Help

Our help center is being renovated

Thank you for bearing with us while we document the new Bookrouter™ platform.
You will find all of the support articles you were expecting in the Legacy Help section below.
    The New BookRouter™ Platform is now available

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      Table of Contents

      platform & legacy documentation

        • Help Center

        • BookRouter™ Platform

          This section is expanding rapidly but remains a work in progress. Submit a ticket if you need further assistance.

        • Legacy Platform

          All of the original Bibliopolis Help content, including BookHound support, is searchable under Legacy Help.

        • Domain & Email

          Help with your Bibliopolis account (billing, access, etc.), third-party integrations, domain and email assistance and more.

        • Recent Articles

        • How do I connect / get started on Antiqbook?

          If you are an Antiqbook subscriber and would like to enable BookRouter uploads to this service, please send an e-mail to support@bibliopolis.com.

        • Is my website compliant with the EU's 'Right of Withdrawal'?

          Note for Legacy admin users: This feature is on the Company Info page in your left column menu. Right of Withdrawal vs. GDPR BookRouter™ powered websites are compliant with the EU's 'Right of Withdrawal', not to be confused with the General Data ...

        • How do I bulk upload images?

          Many of our client's find it easier to upload images directly to an item. When you upload images directly to an item, our system names the images for you. If you bulk upload images, you will have to rename them to attach them to the correct item. For ...

        • How can I purchase a BookRouter™ account?

          Buy BookRouter™ on our website Sign up for BookRouter™ by paying the $299 setup fee at the link below. Buy BookRouter™ Learn more >>

        • Important Notice for BookHound Users: Apple's Upcoming Changes to Intel-Based Applications

          Note: BookHound 8 will continue working on your Intel Mac on your current version of OSx as long as you do not upgrade to a non Rosetta supporting version. The deadline is not until 2027. Summary Apple has announced that support for Intel-based Mac ...