Other Resources
Inventory
34 Articles
- How do I upload inventory?
- How do I manually mark items as sold?
- How do I add/edit featured items?
- How do I discount an item?
- How do I upload images directly to an item?
- How do I change which items appear under New Arrivals?
- How do I edit an existing item?
- How do I delete an existing item?
- How do I manually mark an item as sold?
- How do I manually mark an item as returned?
Images
9 Articles
- How do I upload images? (3 Options)
- How do I bulk upload images?
- How do I upload images directly to an item? (copied)
- How should I name my image files?
- What should the dimensions of my images be? How large can images be?
- What size should the image file be?
- How long will it take for the images to process? When will the images appear on my website?
- How do I delete images?
- Can I FTP images to my site?
Content
11 Articles
- How do I create/edit carousel slides?
- How do I add images to content?
- How do I delete a page?
- How do I edit a page?
- How do I change a page's name?
- How do I edit a page's meta data & keywords?
- How do I edit my automatic emails content?
- How do I edit or delete other content?
- How do I edit an existing link?
- How do I give a link an image?
Lists
29 Articles
- How do I create a catalog?
- How do I find the URL/link for a catalog?
- How can customers sign up for new arrival notifications?
- How do I delete an existing category?
- How do I change an existing category's name?
- How do I edit an existing category's description?
- How do I add keywords to an existing category?
- How do I include or not include an existing category in 'New Arrival Notifications'?
- How do I change an existing category’s image?
- How do I combine two existing categories?
Reports
16 Articles
- How do I send shipping confirmation/tracking to a customer?
- What reports can I run?
- How can I help a customer verify their account?
- How do I edit an existing customer's billing and shipping address?
- How do I change a customer's password?
- How do I add a customer to the email list?
- How do I see a customer's order history?
- How do I resend an Order Confirmation email to a customer?
- How do I resend an 'Order Notification' email to an administrator?
- How do I update a customer's order status?
Commerce
25 Articles
- How do I send cart reminder emails to customers?
- How do I add a sale/discount to my site or a category/catalog?
- How do I set up a discount with a minimum purchase? (ex. 20% off if you order $50+)
- How do I create a coupon?
- Coupon FAQs
- How do I create a new shipping method/shipping rate?
- How do I create a new shipping zone?
- How do I set up PayPal Auto Return?
- How do I set up Instant Payment Notifications (IPN) listener on PayPal?
- How do I charge in-state sales tax on purchases?
My Site
18 Articles
- How do I post a site-wide message?
- How do I put my website 'on vacation'?
- How do I invite/add/create a new user?
- How do I edit, delete, or disable an existing user?
- How do I export data?
- How do I add a disclaimer about the use of cookies on my website?
- How do I edit my Company Info? (Phone number, Physical Address, Fax, Business Name)
- How do I export my categories data?
- How do I edit my Company Email addresses? (General, Inquiries, Orders, Want Lists, Account, Coupon, Feedback)
- How do I edit my Email Signature?